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FAQs
Contact us by
e-mail
or call
(626) 258-2928 (626) 258-2955
or send questions and
comments to:
MAINLAND MART CORP.
2535 Durfee Ave.
El Monte, CA 91732
U.S.A.

Click to see the Ultrasonic Fogger
Holiday shipping schedule:
Our warehouse will close for the holidays from 12/24/04 to 1/2/05, orders received during these days will be shipped
in the first week of January 2005.
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Ultra Sonic Water Fogger
Frequently Asked Questions:
Q. Can you tell me more about the ultrasonic fogger regarding its usage, maintenance, safty and detail info?
A. Yes, please click to see Detail Fogger Information.
Q. Do I have to pay any other service fees?
A. No, the price shown is all you pay including shipping, handling, and the merchandise
for shipping address within the United States.
Q. Can I pay my order by check or money order? and how?
A. Yes, just fill out your order form as requested, and type in "will pay by check" on
the "Additional Comment:" section and submit your order online to us. Then make your check or money order in your order amount
payable to: MAINLAND MART CORP., and mail it with a copy of your order to the address shown on the left column.
Q. How long will it take to receive the merchandise from time of an on-line order?
A. Normally, you will receive it within 2 to 5 working days depending on your zip code.
Q. Is there a minimum dollar amount on an order?
A. No, there is no minimum dollar amount on an order, however there is minimum quantity for certain items,
you can see the minimum quauntity requirement below the price.
Q. What if I do not like the merchandise that I received?
A. You can return it to us within 30 days of the purchase, but you need to contact us first within 10 days after receiving the merchandise to get
a RMA number, there will a 15% restocking fee for returning items, and shipping fees is non-refundable. There will be no returned merchandise after 30 days of the purchasing.
Q. What if the merchandise I ordered are out of stock?
A. We only put available items on the web site, but we had situation that many orders came
in for the same item at the same time, this made it out of stock temporarily. We will let you
know by e-mail under this case.
Q. How do you deliver the purchased merchandise throughout the country?
A. We use U.S. post office service, UPS or RPS shipping company for shipping address within the mainland United
States. We use U.S. post office service for area outside of The United States, additional fee
may apply to these shipping address, we will let you know by e-mail. You may request to ship your order via express mail,
additional shipping fee will be added to your order if so.
Q. What is your Privacy Policy?
A. We do not sell, trade or give any of our customer infomation to other businesses.
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